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Project Greenlight (Project) is an initiative of the Corporation of the City of Windsor (City) through the Strengthen the Core - Downtown Windsor Revitalization Plan. The Project is designed to enhance safety and support local businesses and residents in the downtown core. Through targeted investment in modern security infrastructure, the program helps eligible businesses and property owners install exterior commercial‑grade security cameras and lighting to visibly deter crime and enhance public safety. All hardware installations are carried out by Security ONE Alarm Systems Ltd. (“Security ONE”), the City’s authorized vendor.
By expanding the footprint of high‑quality safety technology in the Downtown Windsor BIA (DWBIA), the Project aims to build on the safety and momentum already happening in the downtown corefor businesses, residents, and visitors, while contributing to a more vibrant and welcoming urban environment.
About the program
Project Greenlight expands and formalizes the City’s safety efforts in the downtown core by investing in modern security infrastructure on private commercial properties within the DWBIA boundary. The Project's goals are to:
Enhance the safety and security for businesses, residents, and visitors.
Deter criminal activity.
Who should apply ▾
Eligible applicantsinclude:
Businesses (including commercial tenants) and commercial property owners/landlords located within the DWBIA boundary.
Minimum requirements:
The property must be in good standing with the City (no property tax arrears or outstanding work orders, etc.).
Ability to provide the required documentation (business licence or proof of ownership, liability insurance, lease, landlord/tenant consent, municipal business licence, map confirming location is within DWBIA, etc.).
What funding is available ▾
Maximum: Up to $5,000 per eligible property for hardware, installation, and security lighting.
For approved applicants, this funding covers one‑time hardware and installation costs only and is paid directly to Security ONE, theauthorized vendor.
Ownership of the hardware shall remain with Security ONE for the duration of the five‑year service agreement.Upon the applicant’s successful completion of the full five‑year service term with Security ONE, permanent ownership of the hardware shall be transferred to the applicant.
Participating businesses and property owners must enter into a service agreement with Security ONE and are fully responsible for all ongoing costs associated with the camera system, including but not limited to monthly monitoring fees, service fees, maintenance, repairs, technology upgrades and any other charges set out in their agreement.These ongoing costs are not covered or reimbursed by the City.Monthly monitoring costs start at approximately $39.99/month (plus applicable taxes).
If the applicant defaults within the five‑year program term, the equipment may be removed by Security ONE.
How it works ▾
Apply online Applications are accepted through our simple, fillable form. Applicants willreceive a confirmation email when their submission is received.Pleasecheck your spam or junk folder asCity of Windsor emails may be filtered.
Application review City staff verify eligibility and documentation. If more information is needed, they will follow up.
Approval & next steps Approved applicants will be notified by email with instructions on next steps. Once the agreement is in place, Security ONE will contact the successful applicant to finalize contract details and arrange installation.Please check your spam or junk folder as emails from Security ONE may be filtered.
Installation & reimbursement Security ONE completes installation.
After installation Upon completion of the full five‑year service agreement with Security ONE, ownership of the hardware will permanently transfer to the applicant.
How to apply ▾
Complete the application form Upload required documents.
Watch for confirmation You will receive an email confirmation and any follow‑up requests from City staff.
Approval & scheduling If approved, applicants can expect outreach from Security ONE to arrange and schedule installation.
Before you begin your application ▾
Tip: Having these documents ready before you begin will make the application faster and easier to complete.
If you are a Business Owner / Tenant, prepare:
Proof of business status (e.g., Articles of Incorporation or business licence) (if applicable)
Municipal business licence (if applicable)
Lease agreement
Landlord authorization letter (if applicable)
Proof of liability insurance
Proof your location is within the Downtown Windsor BIA (DWBIA) boundary (map or Google Maps link)
If you are a Landlord / Property Owner, prepare:
Proof of property ownership (deed, tax bill, or land registry document)
Statement of Account or Tax Certificate confirming the property is in good standing with the City of Windsor
Proof of business status (e.g., Articles of Incorporation or business licence) (if applicable)
Municipal business licence (if applicable)
Tenant authorization letter (if applicable)
Proof of liability insurance
Proof your property is within the Downtown Windsor BIA (DWBIA) boundary (map or Google Maps link)
Apply Now
Eligible downtown businesses and property owners can enhance safety with commercial-grade, exterior security cameras and security lighting supported by City funding.
Select the application form that matches your role:
Commercial grade security cameras, security lighting, including hardware and one-time installation fee.
Is there a deadline to apply? ▾
Applications will be receivedand reviewed on a rolling basis.
Who installs the equipment? ▾
Security ONE will perform a site assessment, installation, maintenance, and ongoing communication.
How soon do I need to schedule installation? ▾
As soon as possible after approval. Security ONE will connect with successful applicants to schedule the site assessment and installation.
What happens if I leave the program early? ▾
If the applicant terminatesor defaults within the five‑year program term, the equipment may be removed by Security ONE.
Do I eventually own the equipment? ▾
Yes. After the applicant completes five consecutive years of the service agreement with Security ONE, ownership of the hardware will permanently transfer to the applicant.
What area is eligible under the Project?▾
Eligible properties must be located within the boundary of the DWBIA. Applicants can confirm whether their property falls within the boundary by reviewing the official City BIA map: View the Downtown Windsor BIA Boundary Map (PDF)
What documentation will I need? ▾
Depending on whether the applicant isa business owner/tenant or property owner, items include business licence or proof of property ownership, proof of liability insurance, landlord consent (for business owner/tenants), tenant consent (for landlords), confirmation of good standing with the City, and a map confirming DWBIA location. If you are both the Property Owner and the Business Owner, applicants should apply as the “Property Owner”.
Are monthly service fees covered by the Project? ▾
No. All monthly service fees for monitoring, connectivity, or related security services must be paid directly by the applicant to Security ONE. These fees are not covered by the Project. Monthly monitoring costs start at approximately $39.99 plus applicable taxes which will be set out in a separate agreement between Security ONE and the applicant.
Who is responsible for keeping the cameras operating after installation? ▾
The applicant is fully responsible for ensuring that all cameras and related equipment remain powered, connected, and fully functional. This includes maintaining an active service agreement with Security ONE and addressing any operational issues that may arise.
Who handles maintenance and repairs for the security equipment? ▾
Maintenance and repairs included in the applicant’s service agreement with Security ONE are the responsibility of the applicant and are subject to the warranty terms agreed to between the applicant and Security ONE. If a surveillance camera or related equipment is damaged, destroyed, vandalized, stolen, or otherwise rendered inoperable after installation, the City will not cover or reimburse any costs associated with repair or replacement. Security ONE will remove the hardware. Applicants may submit a new application for consideration.
Does the City of Windsor provide support for service issues or billing questions? ▾
No. All service-related matters — including billing inquiries, technical issues, malfunctions, service calls, or contract questions — must be directed solely to Security ONE. The City is not a party to the contract and cannot field questions relating to the contract.
Do applicants need to identify installation challenges or property specific conditions? ▾
Yes. Applicants must inform Security ONE of any site-specific requirements or limitations that may affect installation or long-term operation. Security ONE, requires participating businesses to have certain basic technical conditions in place to support the installation and operation of camera equipment. These conditions may include, but are not limited to, suitable internet connectivity and upload speeds, adequate power availability, and an installation environment that supports reliable system performance.
During the site visit, Security ONE will assess the location and determine the appropriate installation approach. Any additional work, equipment, infrastructure, configuration, or modifications that may be required to complete the installation or optimize system performance will be the responsibility of the participating business. Where applicable, Security ONE will review these items with the business prior to proceeding.
How is privacy protected under the Project? ▾
Privacy protection is a key priority of the Project. All camera systems are installed and operated by Security ONE, in full compliance with Ontario and Federal privacy legislation, including the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) and the Personal Information Protection and Electronic Documents Act (PIPEDA).
Who has access to the video footage? ▾
Access to video footage is strictly limited. Authorized access is restricted to:
The participating applicant, and
Authorized Security ONE monitoring personnel, where remote video monitoring services are enabled under the participant’s service agreement.
Footage cannot be viewed, downloaded, or shared without proper authorization. The City and Windsor Police Service do not have live access to camera feeds or recordings.
Does Windsor Police Service have live access to the cameras? ▾
No. Windsor Police Service does not have live or continuous access to the camera systems. Windsor Police Service may only receive video footage upon voluntary request or in response to a lawful request related to an investigation. Any release of footage is handled in accordance with MFIPPA, PIPEDA, and established legal protocols, and all such requests are documented and tracked by Security ONE.
Is footage shared or monitored by the City? ▾
No. The City does not monitor live video, store footage, or access recordings.
Do applicants need Wi‑Fi or internet connectivity? ▾
Yes. Applicants must have a reliable, active internet connection available at the installation location. Either Wi‑Fi or a wired internet connection is required to operate the security cameras, including video transmission, monitoring services, system updates, and ongoing use of the equipment. Applicants require a minimum upload speed of 2.5MB.
Project Greenlight (Project) is an initiative of the Corporation of the City of Windsor (City) through the Strengthen the Core - Downtown Windsor Revitalization Plan. The Project is designed to enhance safety and support local businesses and residents in the downtown core. Through targeted investment in modern security infrastructure, the program helps eligible businesses and property owners install exterior commercial‑grade security cameras and lighting to visibly deter crime and enhance public safety. All hardware installations are carried out by Security ONE Alarm Systems Ltd. (“Security ONE”), the City’s authorized vendor.
By expanding the footprint of high‑quality safety technology in the Downtown Windsor BIA (DWBIA), the Project aims to build on the safety and momentum already happening in the downtown corefor businesses, residents, and visitors, while contributing to a more vibrant and welcoming urban environment.
About the program
Project Greenlight expands and formalizes the City’s safety efforts in the downtown core by investing in modern security infrastructure on private commercial properties within the DWBIA boundary. The Project's goals are to:
Enhance the safety and security for businesses, residents, and visitors.
Deter criminal activity.
Who should apply ▾
Eligible applicantsinclude:
Businesses (including commercial tenants) and commercial property owners/landlords located within the DWBIA boundary.
Minimum requirements:
The property must be in good standing with the City (no property tax arrears or outstanding work orders, etc.).
Ability to provide the required documentation (business licence or proof of ownership, liability insurance, lease, landlord/tenant consent, municipal business licence, map confirming location is within DWBIA, etc.).
What funding is available ▾
Maximum: Up to $5,000 per eligible property for hardware, installation, and security lighting.
For approved applicants, this funding covers one‑time hardware and installation costs only and is paid directly to Security ONE, theauthorized vendor.
Ownership of the hardware shall remain with Security ONE for the duration of the five‑year service agreement.Upon the applicant’s successful completion of the full five‑year service term with Security ONE, permanent ownership of the hardware shall be transferred to the applicant.
Participating businesses and property owners must enter into a service agreement with Security ONE and are fully responsible for all ongoing costs associated with the camera system, including but not limited to monthly monitoring fees, service fees, maintenance, repairs, technology upgrades and any other charges set out in their agreement.These ongoing costs are not covered or reimbursed by the City.Monthly monitoring costs start at approximately $39.99/month (plus applicable taxes).
If the applicant defaults within the five‑year program term, the equipment may be removed by Security ONE.
How it works ▾
Apply online Applications are accepted through our simple, fillable form. Applicants willreceive a confirmation email when their submission is received.Pleasecheck your spam or junk folder asCity of Windsor emails may be filtered.
Application review City staff verify eligibility and documentation. If more information is needed, they will follow up.
Approval & next steps Approved applicants will be notified by email with instructions on next steps. Once the agreement is in place, Security ONE will contact the successful applicant to finalize contract details and arrange installation.Please check your spam or junk folder as emails from Security ONE may be filtered.
Installation & reimbursement Security ONE completes installation.
After installation Upon completion of the full five‑year service agreement with Security ONE, ownership of the hardware will permanently transfer to the applicant.
How to apply ▾
Complete the application form Upload required documents.
Watch for confirmation You will receive an email confirmation and any follow‑up requests from City staff.
Approval & scheduling If approved, applicants can expect outreach from Security ONE to arrange and schedule installation.
Before you begin your application ▾
Tip: Having these documents ready before you begin will make the application faster and easier to complete.
If you are a Business Owner / Tenant, prepare:
Proof of business status (e.g., Articles of Incorporation or business licence) (if applicable)
Municipal business licence (if applicable)
Lease agreement
Landlord authorization letter (if applicable)
Proof of liability insurance
Proof your location is within the Downtown Windsor BIA (DWBIA) boundary (map or Google Maps link)
If you are a Landlord / Property Owner, prepare:
Proof of property ownership (deed, tax bill, or land registry document)
Statement of Account or Tax Certificate confirming the property is in good standing with the City of Windsor
Proof of business status (e.g., Articles of Incorporation or business licence) (if applicable)
Municipal business licence (if applicable)
Tenant authorization letter (if applicable)
Proof of liability insurance
Proof your property is within the Downtown Windsor BIA (DWBIA) boundary (map or Google Maps link)
Apply Now
Eligible downtown businesses and property owners can enhance safety with commercial-grade, exterior security cameras and security lighting supported by City funding.
Select the application form that matches your role:
Commercial grade security cameras, security lighting, including hardware and one-time installation fee.
Is there a deadline to apply? ▾
Applications will be receivedand reviewed on a rolling basis.
Who installs the equipment? ▾
Security ONE will perform a site assessment, installation, maintenance, and ongoing communication.
How soon do I need to schedule installation? ▾
As soon as possible after approval. Security ONE will connect with successful applicants to schedule the site assessment and installation.
What happens if I leave the program early? ▾
If the applicant terminatesor defaults within the five‑year program term, the equipment may be removed by Security ONE.
Do I eventually own the equipment? ▾
Yes. After the applicant completes five consecutive years of the service agreement with Security ONE, ownership of the hardware will permanently transfer to the applicant.
What area is eligible under the Project?▾
Eligible properties must be located within the boundary of the DWBIA. Applicants can confirm whether their property falls within the boundary by reviewing the official City BIA map: View the Downtown Windsor BIA Boundary Map (PDF)
What documentation will I need? ▾
Depending on whether the applicant isa business owner/tenant or property owner, items include business licence or proof of property ownership, proof of liability insurance, landlord consent (for business owner/tenants), tenant consent (for landlords), confirmation of good standing with the City, and a map confirming DWBIA location. If you are both the Property Owner and the Business Owner, applicants should apply as the “Property Owner”.
Are monthly service fees covered by the Project? ▾
No. All monthly service fees for monitoring, connectivity, or related security services must be paid directly by the applicant to Security ONE. These fees are not covered by the Project. Monthly monitoring costs start at approximately $39.99 plus applicable taxes which will be set out in a separate agreement between Security ONE and the applicant.
Who is responsible for keeping the cameras operating after installation? ▾
The applicant is fully responsible for ensuring that all cameras and related equipment remain powered, connected, and fully functional. This includes maintaining an active service agreement with Security ONE and addressing any operational issues that may arise.
Who handles maintenance and repairs for the security equipment? ▾
Maintenance and repairs included in the applicant’s service agreement with Security ONE are the responsibility of the applicant and are subject to the warranty terms agreed to between the applicant and Security ONE. If a surveillance camera or related equipment is damaged, destroyed, vandalized, stolen, or otherwise rendered inoperable after installation, the City will not cover or reimburse any costs associated with repair or replacement. Security ONE will remove the hardware. Applicants may submit a new application for consideration.
Does the City of Windsor provide support for service issues or billing questions? ▾
No. All service-related matters — including billing inquiries, technical issues, malfunctions, service calls, or contract questions — must be directed solely to Security ONE. The City is not a party to the contract and cannot field questions relating to the contract.
Do applicants need to identify installation challenges or property specific conditions? ▾
Yes. Applicants must inform Security ONE of any site-specific requirements or limitations that may affect installation or long-term operation. Security ONE, requires participating businesses to have certain basic technical conditions in place to support the installation and operation of camera equipment. These conditions may include, but are not limited to, suitable internet connectivity and upload speeds, adequate power availability, and an installation environment that supports reliable system performance.
During the site visit, Security ONE will assess the location and determine the appropriate installation approach. Any additional work, equipment, infrastructure, configuration, or modifications that may be required to complete the installation or optimize system performance will be the responsibility of the participating business. Where applicable, Security ONE will review these items with the business prior to proceeding.
How is privacy protected under the Project? ▾
Privacy protection is a key priority of the Project. All camera systems are installed and operated by Security ONE, in full compliance with Ontario and Federal privacy legislation, including the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) and the Personal Information Protection and Electronic Documents Act (PIPEDA).
Who has access to the video footage? ▾
Access to video footage is strictly limited. Authorized access is restricted to:
The participating applicant, and
Authorized Security ONE monitoring personnel, where remote video monitoring services are enabled under the participant’s service agreement.
Footage cannot be viewed, downloaded, or shared without proper authorization. The City and Windsor Police Service do not have live access to camera feeds or recordings.
Does Windsor Police Service have live access to the cameras? ▾
No. Windsor Police Service does not have live or continuous access to the camera systems. Windsor Police Service may only receive video footage upon voluntary request or in response to a lawful request related to an investigation. Any release of footage is handled in accordance with MFIPPA, PIPEDA, and established legal protocols, and all such requests are documented and tracked by Security ONE.
Is footage shared or monitored by the City? ▾
No. The City does not monitor live video, store footage, or access recordings.
Do applicants need Wi‑Fi or internet connectivity? ▾
Yes. Applicants must have a reliable, active internet connection available at the installation location. Either Wi‑Fi or a wired internet connection is required to operate the security cameras, including video transmission, monitoring services, system updates, and ongoing use of the equipment. Applicants require a minimum upload speed of 2.5MB.
This form is to be used to apply toparticipate in The Corporation of the City of Windsor’s (City) Project Greenlight Program (Project). The Project provides successful applicants accessto approved surveillance camera systems installed by the City’s authorized vendor, Security ONE Alarm Systems Ltd. (Security ONE)includingidentifiable safety enhancements like green-lit security lighting. Successful applicants areresponsible forall ongoing monthly service fees, camera operations, technology upgrade requirementsand maintenance obligations which will be set out in a contract with Security ONE.Applications are accepted on a rolling basis. All applicants must review, agree to, and comply withthe responsibilities outlined in this form and the contract with Security ONE.
This form is to be used to apply to participate in The Corporation of the City of Windsor’s (City) Project Greenlight Program (Project). The Project provides successful applicants accessto approved surveillance camera systems installed by the City’s authorized vendor, Security ONE Alarm Systems Ltd. (Security ONE) including identifiable safety enhancements like green-lit security lighting. Successful applicants are responsible for all ongoing monthly service fees, camera operations, technology upgrade requirements and maintenance obligations which will be set out in a contract with Security ONE. Applications are accepted on a rolling basis. All applicants must review, agree to, andcomply with the responsibilities outlined in this form and the contract with Security ONE.
Eligible downtown businesses and property owners can enhance safety with commercial‑grade, exterior security cameras and security lighting supported by City funding.
Select the application form that matches your role:
