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Picture of Windsor Skyline at night featuring Caesar's Windsor

The City of Windsor&#39;s online engagement portalThis interactive site invites you to get involved with our community by sharing your feedback, ideas, and questions on City projects and initiatives.Check back often as new projects are added.

Welcome to Let's Talk Windsor

UPDATED October 28, 2024 - Changes to your ENWIN bill coming in January 2025.A proactive, Fair Share plan to reduce costs and basement flooding for residents.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . In 2025, the City of Windsor is introducing a new way to pay for stormwater management, one that will save most property owners money.This is not an additional fee for residents. Your current water bill already includes a single, combined fee currently called the Wastewater Surcharge that funds the removal of both wastewater and stormwater. Starting in January 2025, these fees will be separated. The stormwater fee will be based on each property’s water runoff contribution to the storm sewer system. This also means that properties with large non-absorbent surfaces, like big-box stores with large parking lots, will pay their fair share for using the stormwater system. This Fair Share plan is designed to create an equitable system for residents whereby most households, and many small and medium sized businesses will actually see a reduction in overall costs.It’s the Fair Share way to pay for the stormwater systems used to control water runoff.Look for a more detailed billing description that separates wastewater and stormwater usage on your ENWIN water bill, starting in January 2025.What is Stormwater?Stormwater is the water that flows into our sewers, creeks and rivers after it rains or from melting snow. In natural areas, stormwater can soak into the ground where it lands or be absorbed by vegetation.In urban areas, stormwater runs off hard surfaces (such as rooftops, parking areas, patios, sidewalks, etc) which can carry debris and chemicals into streams and rivers. Stormwater runoff from urban areas is greater in amount (since water cannot get into the natural ground that is covered with houses, roads, parking lots etc.), and flows off the land much more rapidly, increasing the potential to cause flooding and erosion along the way. Pollutants carried in stormwater enter the natural environment and have negative effects on water quality and the natural environment.Stormwater must be managed to reduce the risk of flooding and erosion, and to minimize harm to the environment.Impact of stormwater on impervious areas:What is the City’s role in managing stormwater?The City is responsible for managing stormwater within the municipality. Stormwater management is key in protecting public safety and health, and works to reduce flood risk, control erosion and maintain water quality.Managing stormwater includes planning, designing, constructing, operating and maintaining stormwater management structures. These structures consist of storm sewers, ditches, inlets, stormwater management facilities (ponds), bridges, culverts, infiltration facilities, oil grit separators, engineered and natural channels, and storm sewer outfalls to streams and watercourses.The City's Stormwater Management InfrastructureThe City manages:More than 1025 kilometres of pipesApproximately 15,300 sewer access holesMore than 22,615 catch basins29 stormwater ponds (wet and dry)39 pump stationsApproximately 124 kilometres of municipal drainsApproximately 254 kilometres of roadside ditchesThe estimated replacement cost value of the existing stormwater system is approximately $2 billion (in 2023 dollars).Some of the City's management activities include the following:Undertaking flood protection projectsMaintaining, repairing and restoring existing infrastructureProviding emergency response to flooding, spills and clean-upCarrying out street sweepingEnforcing by-laws to protect the environment and prevent interference with the operation of the stormwater management systemExtreme High Water Levels in Grand Marais DrainStormwater Fee Credit Program ManualA stormwater fee credit program was approved by Council as a financial incentive to non-residential and multi-residential properties. The credit program aligns with the City’s mandate to mitigate flooding and increase resiliency during storms, namely towards peak flow reduction, runoff reduction and water quality improvement. A credit is also available to non-residential and multi-residential properties that directly discharge their stormwater into the Detroit River or Lake St. Clair and do not use the municipal system. Learn more by reading the Stormwater Fee Credit Program Manual.Frequently Asked Questions (FAQ)Learn more about how the City manages stormwater and about the Stormwater Financing Project by reviewing the Frequently Asked Questions.Don’t see your question? Ask it here: sfs@citywindsor.ca  Stormwater RatesYour stormwater fee will be based on the impervious area on your property. Look for a more detailed billing description that separates wastewater and stormwater usage on your ENWIN water bill, starting in January 2025.Residential PropertiesTiered flat rate based on impervious area.Residential TierImpervious AreaMonthly BillingSmall27 - 200 m2$ 22.50Medium201 - 325 m2$ 28.17Large326+ m2$ 38.83 Non-Residential and Multi-Residential Fee based on amount of impervious area.Non-Residential and Multi-ResidentialFlat RatePer square meter$ 1.26 /m2Wastewater RatesThe Wastewater Charge is calculated using Stand-Alone Uniform Wastewater Rates. This is made up of the Wastewater Fixed Charge that is based on the size of the meter connected to your address and a Wastewater Consumption Charge based on water usage. In order to exclude increased summer water usage that is estimated not to be returned to the sewer system, the water usage for the wastewater consumption charge will be calculated as the lower of actual water usage or the winter average usage.The wastewater rates are listed below:Residential Accounts:Wastewater Rates – Residential2024 Residential Rates2025 Residential RatesWastewater Fixed Charge$21.65$12.89Wastewater Consumption Charge$3.37 per cubic metre of water used (reduced for excess summer consumption)$2.01 per cubic metre of water used (reduced for excess summer consumption)Commercial Accounts:Wastewater Rates – Commercial2024 Commercial Rates2025 Commercial RatesWastewater Fixed Charge$194.85 for typical 1-inch service$116.57 for typical 1-inch service. See Table below.Wastewater Consumption Charge$3.15 per cubic metre of water used (reduced for excess summer consumption)$1.66 per cubic metre of water used (reduced for excess summer consumption) Wastewater Fixed Charge (Commercial)Stand-Alone Fixed Wastewater ChargeLess than 1 inch/25 millimetres (mm)$12.891 inch/25mm$116.571 1/2 inch/40mm$273.072 inch/51mm$455.843 inch/75mm$819.254 inch/100mm$1,450.726 inch/150mm$2,648.928 inch/200mm$4,413.6110 inch/250mm$7,270.8412 inch/300mm$10,470.00 Follow this link for more information: Sewer Surcharge Calculation | City of Windsor

Stormwater Financing

Investing in Housing for Windsor's Growing Community! In 2023, the City of Windsor began a process to review municipal lands throughout the community that could support developments aimed at addressing the housing crisis in Canada. That review identified several properties with significant and immediate potential for development covering all types of housing needs, including affordable housing and missing middle housing. On March 1, 2024, Windsor Mayor Drew Dilkens announced that members of City Council and members of City Administration have identified a list of municipal lands owned by the City of Windsor that are available for development.Municipal Lands Ready for Residential DevelopmentCaron Avenue Parking Lot - Caron Avenue at University Avenue WestPelissier Street Parking Lot - Between Wyandotte Street West and Elliott Street WestFormer Lowe Secondary School site - 874 Giles Blvd ERoseland Clubhouse and Parking Lot - 455 Kennedy DrExpressions of InterestDevelopers, seize this opportunity! We encourage you to download the Expression of Interest (EOI) package directly from Biddingo when they become available. Ensure you're ahead in accessing municipal properties open for development by signing up to stay informed and receive email updates. Join us in shaping the future with your innovative projects.Download the Expression of InterestChoose Windsor“Windsor was the top city … as having the brightest economic indicators of all two-dozen communities studied.” – Conference Board of Canada, 2023Development SupportMunicipal Support: In alignment with its economic development strategy aimed at guiding Windsor's growth, the city extends comprehensive support to land development projects. This includes navigating the development approval process, offering development charges grant programs, and providing municipal services and resources. Emphasizing community engagement, Windsor fosters a beneficial relationship between developers and the community, ensuring projects are met with support and understanding.Streamlined Approval Process: Recognizing the importance of efficiency in development, Windsor has streamlined its approval processes to minimize delays and reduce unnecessary bureaucratic hurdles. This approach ensures that developers can move forward with their projects in a timely manner, with the full support of municipal departments working in concert to facilitate success.Dedicated Development Application Coordinator: To streamline and personalize the development process, Windsor assigns a Development Application Coordinator to each project. This coordinator acts as the primary point of contact for developers, offering tailored guidance, facilitating communications across departments, and ensuring timely progress on the file. This role is crucial in demystifying the approval process, coordinating necessary approvals, and offering a single, knowledgeable point of reference throughout the project lifecycle.Incentive Programs: Windsor's commitment to supporting residential development is further exemplified through its incentive programs, carefully designed to encourage development and revitalization. These programs include tax increment-based grants for brownfield development, reductions, or waivers for development charges in targeted areas, and financial assistance for heritage property restoration, among others. These incentives are designed to make Windsor an attractive and cost-effective location for new residential projects.Skilled WorkforceLocal Labour Market: Windsor has a network of architects, engineers, contractors, and other professionals with experience in development projects, providing access to expertise and resources that can support development efforts. Many opportunities exist given the local labour market conditions.Skilled Trades Availability: Windsor has a strong base of skilled trades workers, including carpenters, electricians, plumbers, and others, essential for construction projects. Workforce WindsorEssex is also actively engaged in promoting the trades locally.Employment and Training Services: is an Employment Ontario service provider that provides employment services and one-on-one assessments to those unemployed and under-employed.Construction Management Expertise: The city has a construction association with several management firms and professionals with experience in overseeing large-scale projects, providing valuable expertise to developers.Education and Training: The city is home to several major research facilities and institutes of higher education, in particular the University of Windsor, St. Clair College, Collège Borèal, triOS College, Anderson College, and the Canadian College of Health, Science and Technology, as well as many facilities and programs that enable career based training.Diverse Workforce: Windsor's workforce is diverse, with people from various backgrounds and skill sets, offering a range of perspectives and expertise that can be beneficial for construction projects requiring innovative solutions.Economic OutlookInfrastructure Investment: The city and province are investing in local infrastructure projects, such as the $5-billion, 4.3 million square foot battery manufacturing plant, NextStar Energy, the $5.7-billion Gordie Howe International Bridge, the $2-billion new, modern, state-of-the-art Windsor-Essex Hospitals System, and more.Diverse Economy: Windsor has a diverse range of industries including automotive, manufacturing, tourism, and healthcare. This can provide a stable foundation for long-term investment in construction projects.Population Growth: Data from Canada’s 2021 Census indicates that Windsor’s population grew by 5.7 per cent between 2016 and 2021 from 217,188 to 229,660. This makes it the 14th largest metropolitan area in Canada. Proximity to the United States: Windsor's hosts four Canada-U.S. surface crossings including Ambassador Bridge, Detroit-Windsor Tunnel, Detroit River Rail Tunnel, and the Port of Windsor. We also have a fifth crossing, the Gordie Howe International Bridge set to be completed in 2025. The Windsor-Detroit crossing is the busiest commercial border crossing between Canada and the U.S., handling approximately one-third of all trade between the two countries.Tourism: Windsor, Essex, and Pelee Island are home to a vibrant arts and cultural community, with many outdoor adventures and entertainment experiences for area residents and visitors. The city is committed to being a creative and vibrant destination that encourages artistic expression and celebrates our cultural identity and diversity.Quality of Life: The city enjoys the warmest climate in all of Ontario combined with many sports, recreation, education, shopping, and dining experiences. All these options along with affordable housing rates when compared to other cities in Ontario. Are you ready to move here? Welcome to Windsor-Essex can help.

Housing Solutions Made for Windsor

Walkerville HCD Study Findings Survey