Stormwater Financing 2026

A proactive, Fair Share plan to reduce basement flooding for residents.


  • In January 2025, the City of Windsor introduced a new way to pay for stormwater management, as those costs were previously combined with the wastewater fee on your ENWIN bill.
  • The stormwater fee is based on each property's water runoff contribution as a result of their total impervious area.
  • This Fair Share plan is designed to create an equitable system for all properties.

City Sets New 2026 Rates

City Administration conducted a review of the stormwater financing program and reported back to City Council on Monday, November 24, 2025. Read the Council Report that was approved.

Below is a summary of the approved changes.

Approved Amendments
Details
Shift in RatesImplementation of a step-based wastewater rate structure tied to water consumption and lowered stormwater rates for 2026 to ensure that most residents will pay less compared to 2024.
Shift in Qualifying Condominium BillingStarting in 2026, residential units of qualifying condominium properties will be billed individually and equally for stormwater fees through their ENWIN bill, instead of the Condominium Corporation receiving one consolidated bill for the entire property.
Retro Credit Application DeadlineThe window to submit a completed credit application for retroactive payment to January 1, 2025, has been extended from January 1, 2026, to June 30, 2026.
Agricultural PropertiesReallocation of farm property codes 200 and 201 from the non-residential stormwater designation to the tiered residential stormwater designation.
Stormwater Manual Updates

Direct Discharge - Maximum credit has been increased from 40% to 50%, exclusive of water quality. Properties not adjacent to the shoreline may qualify if they have a direct outlet to the Detroit River or Lake St. Clair at the discretion of the City Engineer.

Shared System Credit - Allows separate properties that share one stormwater management system to apply for a credit. Eligibility requires an approved stormwater management report and a formal agreement between all participating properties.

Clarifications - Simplified equations, explanation of fees and credits, etc.

Septic Phase-inA 4-year phase-in of stormwater fees to provide relief to those who did not pay the sewer surcharge in 2024 and saw an increase. 50% rebate starting January 1, 2026.




What is Stormwater?

Stormwater is the water that flows into our sewers, creeks and rivers after it rains or from melting snow. In natural areas, stormwater can soak into the ground where it lands or be absorbed by vegetation.

In urban areas, stormwater runs off hard surfaces (such as rooftops, parking areas, patios, sidewalks, etc) which can carry debris and chemicals into streams and rivers. Stormwater runoff from urban areas is greater in amount (since water cannot get into the natural ground that is covered with houses, roads, parking lots etc.), and flows off the land much more rapidly, increasing the potential to cause flooding and erosion along the way. Pollutants carried in stormwater enter the natural environment and have negative effects on water quality and the natural environment.

Stormwater must be managed to reduce the risk of flooding and erosion, and to minimize harm to the environment.

Impact of stormwater on impervious areas:

Illustration of the impact of stormwater on impervious areas

What is the City’s role in managing stormwater?

The City is responsible for managing stormwater within the municipality. Stormwater management is key in protecting public safety and health, and works to reduce flood risk, control erosion and maintain water quality.

Managing stormwater includes planning, designing, constructing, operating and maintaining stormwater management structures. These structures consist of storm sewers, ditches, inlets, stormwater management facilities (ponds), bridges, culverts, infiltration facilities, oil grit separators, engineered and natural channels, and storm sewer outfalls to streams and watercourses.

The City's Stormwater Management Infrastructure

The City manages:

  • More than 1025 kilometres of pipes
  • Approximately 15,300 sewer access holes
  • More than 22,615 catch basins
  • 29 stormwater ponds (wet and dry)
  • 39 pump stations
  • Approximately 124 kilometres of municipal drains
  • Approximately 254 kilometres of roadside ditches

The estimated replacement cost value of the existing stormwater system is approximately $2 billion (in 2023 dollars).

Some of the City's management activities include the following:

  • Undertaking flood protection projects
  • Maintaining, repairing and restoring existing infrastructure
  • Providing emergency response to flooding, spills and clean-up
  • Carrying out street sweeping
  • Enforcing by-laws to protect the environment and prevent interference with the operation of the stormwater management system
Extreme High Water Levels in Grand Marais Drain

Stormwater Fee Credit Program Manual

A stormwater fee credit program was approved by Council as a financial incentive to non-residential and multi-residential properties. The credit program aligns with the City’s mandate to mitigate flooding and increase resiliency during storms, namely towards peak flow reduction, runoff reduction and water quality improvement. A credit is also available to non-residential and multi-residential properties that directly discharge their stormwater into the Detroit River or Lake St. Clair and do not use the municipal system. Learn more by reading the 2026 Stormwater Fee Credit Program Manual.

Credit application process: Stormwater Financing Program | City of Windsor

Stormwater Credit Supporting Documents

Incentives

An Incentives program exists for Residential property owners. Incentives programs are used to encourage voluntary actions by Residential property owners willing to make changes on their property to achieve a public objective of managing runoff and building flood resiliency. This Incentives Program offers a one-time financial incentive (per Property, per Program type) and is based on existing and new programs run by the City as follows:

1. Enhancement of Existing Subsidy Programs: claim limits were increased under the City’s subsidy programs including Basement Flooding Protection, Sanitary Sewer Private Drain Connection Replacement and Culvert Rehabilitation Subsidy Program. Click here to learn more: Sewers | City of Windsor

Program

Item

Previous Amount

New Amount

Basement Flooding Protection Subsidy

Maximum (lifetime eligibility limit)

$ 2,800

$ 3,500

Sanitary Sewer PDC Replacement

Private sewer replacement - not w/in mandatory downspout disconnect area

$ 2,000

$ 4,000

Culvert Rehabilitation Subsidy program

Small (0-18" diameter)

$ 500

$ 1,000

Medium (18-48" diameter)

$ 1,000

$ 2,000

Large (+48" diameter)

$ 2,000

$ 3,000

Bridge

$ 5,000

$ 7,500


2. Rain Barrel Program (new): A rebate of up to $120 on one rain barrel (limit one rain barrel per property owner) that is purchased by a residential property owner at their discretion. The rain barrel can be any make or model with a minimum volume of 132 Litres (35 gallons). Up to 500 properties can take advantage of this program each year. Click here to apply: Stormwater Financing Program | City of Windsor

Program Specifics:

  • A receipt/invoice and photo of the installed rain barrel must be provided within the subsidy application
  • Residents are responsible for the installation and maintenance the barrel

3.Tree Program (new): Each Residential property owner is entitled to one tree (limit one tree per property owner) for planting on their private property (i.e. not on the public right-of-way area). Trees will be available for pickup at a City Parks location in the Spring and Fall. Up to 200 trees will be available under this program each year. Click here to apply: Stormwater Financing Program | City of Windsor

What's Included:

  • One (1) 7-gallon tree container, +/- 6'-0" tall
  • Bag of mulch
  • Planting guide
  • Property map, outlining the parcel/right-of-way (ROW) boundary

Program Specifics:

  • Tree species will be determined at scheduled pick up
  • One (1) day pickup event in the Spring (3rd Saturday in May) and one (1) pickup event in the Fall (4th Saturday in October)
  • Tree pick-up location - City of Windsor Greenhouse (2449 McDougall Street)
  • No warranty will be provided.
  • Residents are responsible for the installation and maintenance the tree

Tree Pick-up Options & Requirements:

  1. Owner Pick-up
    1. One (1) piece of government photo identification
    2. Signature from the individual picking the tree
  2. Authorized Representative Pick-up:
    1. An official letter from the property owner authorizing the individual to pick up the tree.
    2. One (1) piece of government photo identification
    3. Signature from the individual picking the tree


2026 Resident Frequently Asked Questions (FAQ)

1. Why is the City changing the stormwater & wastewater rate structure?

  • The previous 2025 model aimed to ensure most residents paid less than in 2024, but some with lower-than-average water usage ended up paying more.
  • To address this, Administration developed a step-based wastewater rate structure for 2026 tied to water consumption.

  • This change reduces the stormwater flat fee significantly, balancing overall charges. m2 = cubic metres.


  • No credits will be offered in 2026.

2. Will residents pay less under the amended 2026 model?

  • Most residents will pay less compared to 2024, but extreme water usage fluctuations may still result in higher bills for some.
  • A step-based wastewater rate structure tied to water consumption will be introduced, along with a significant reductions to the stormwater flat fees.
  • Most customers using between 1 and 40 cubic metres of water per month will pay less compared to 2024.
  • About 3% of customers with zero or very high-water usage may see slight increases; causes for high water consumption could include leaks or faulty meters.

3. How are stormwater fees being phased in for properties on septic systems?

  • Council approved a four-year phase-in period starting in 2025.
  • A 75% credit was applied in 2025; for 2026, a 50% credit is recommended.
  • Septic fees are not included in property taxes.

4. How will stormwater billing change for condominium owners & corporations?

  • Currently, stormwater fees are billed to condominium boards based on the property’s impervious area.
  • Under the proposed change, qualifying condominium units will receive individual stormwater bills.
  • Criteria include:
    1. exclusively residential zoning;
    2. individual tax accounts; and
    3. individual ENWIN water bills for all units.
  • Condominium properties that do not fall within the criteria below will continue with the existing billing structure

5.Will all agricultural properties be reclassified?

  • Only properties under MPAC codes 200 and 201 will move to residential billing.
  • Remaining agricultural parcels, which are generally associated with a commercial/non-residential designation, will remain in the current category.
  • If there are concerns with your property designation, an MPAC assessment may be necessary to review your property.
  • This approach aligns with stormwater program structure and Council’s directive.
  • Exemptions remain for parcels with less than 27 square metres of impervious area.

6. My impervious area total is different from last year.

7. I’ve used the online calculator to look at my property. The impervious area on the online calculator looks incorrect. How do I fix this?

  • Aerial imagery is used to review and identify impervious areas. You are encouraged to notify the City of surfaces being incorrectly classified so that adjustments may be made for your property accordingly.
  • Since tiers are used for residential rate structure, your stormwater fee may not change if you remain in the same tier.
  • Please visit https://www.citywindsor.ca/EServices/Stormwater-Financingto initiate an Appeal to clarify the impervious area on your property.

8. My neighbour’s impervious area is higher than mine, but we both pay the same amount. Why is this?

  • Residential properties are billed on a 3-tier rate structure. The amount of impervious area on your property determines which tier you fall into. Properties of various sizes can exist in the same tier based on the amount of impervious area.

9. There is construction occurring on my property. When do you start charging the stormwater fee on a property?

  • Impervious areas as a result of a site under construction (such as footings, staging areas, building under construction, etc) are not immediately considered for the calculation of the stormwater fee for that site.
  • Impervious areas as a result of a site under construction (such as footings, staging areas, building under construction, etc) are not immediately considered for the calculation of the stormwater fee for that site.
  • The stormwater charge will start to be billed based upon active use of the property, that is upon construction completion and/or occupancy as defined in the by-law.
  • Aerial images taken on a yearly frequency and permit dates are some methods the City will use to identify when these impervious surfaces qualify and to calculate the fee based on these values.
  • A property having less than 27m2 of impervious area is not subject to the stormwater fee.

10. What changes affect commercial/non-residential properties

  • Direct Discharge Credits
    • Maximum credit increased from 40% to 50%, exclusive of water quality.
    • Properties not adjacent to the shoreline may qualify if they have a direct outlet at the discretion of the City Engineer.
  • Extended Retro Credit Application Window – from January 1, 2026 to June 30, 2026
  • NEW – Shared System Credit
    • Allows separate properties that share one stormwater management system to apply for a credit.
    • A new application form has been introduced to the Credit Manual to streamline the process.
    • Eligibility requires an approved stormwater management report and a formal agreement between all participating properties.

11.Are any types of properties exempt from the Stormwater Fee?

  • Since stormwater management is a public service used by everyone across the City, it is reasonable that everyone contributes.
  • As a result, entities that are legally mandated to be exempt are not subject to the stormwater fee – this includes the public, Catholic, and French schoolboards.
  • On April 28, 2025, Council approved providing Places of Worship and cemeteries a 60% exemption on their stormwater fee, effective to January 1, 2025. Qualifying properties must have one of the following MPAC property code designations: 314, 700, 701, 702, or 703. The revised stormwater fee with the 60% exemption will be applied on the Enwin utility bill.

12. What is stormwater?

  • Stormwater is the water that flows into our sewers, creeks and lakes after it rains or from melting snow.
  • In natural areas, stormwater can soak into the ground.
  • In urban areas, stormwater runs off hard impervious surfaces (eg rooftops, parking areas, driveways, sidewalks, patios, compacted ground, etc.) and can increase the potential of flooding and erosion and also carry debris and chemicals into streams and rivers.

Illustration of natural versus urban water evaporation and infiltrationSource: Toronto and Region Conservation Authority (TRCA)

13. What is wastewater?

  • It is water that goes down your drains - including water from sinks, showers, toilets, appliances, etc.

14. What is the City’s role in managing stormwater?

  • The City is responsible for managing stormwater within the municipality through the stormwater management program, including operating and maintaining storm sewers, ditches, inlets, stormwater management facilities (ponds), bridges, culverts, infiltration facilities, oil grit separators, engineered and natural channels, and storm sewer outfalls to streams and watercourses.
  • The City’s stormwater assets include:
    1. More than 1025 km of storm sewer and combined sewer pipes
    2. Approximately 15,300 sewer maintenance holes and 22,615 catch basins
    3. 29 stormwater ponds (wet and dry)
    4. 39 pumping stations
    5. Approximately 124 km of municipal drains and 254 km of roadside ditches
  • The estimated replacement cost value of the existing stormwater system is approximately $2 Billion.

15. What is the Wastewater & Stormwater Revenue Collected used for?

  • The wastewater & stormwaters budget are approved during the City’s annual budget process. The 2026 Budget report will be posted on the Stormwater web page once the 2026 Budget Agenda is released.

16. What are the impacts to local property owners?

  • The new funding model and rate structure will provide a more equitable and sustainable funding source for the stormwater program than the previous model of paying for stormwater costs using sewer surcharges related to water usage.
  • This is not a new fee for residents who were paying the sewer surcharge – the previous water bill already included a single combined fee called Wastewater Charges that funded both the stormwater and wastewater programs.
  • The stormwater fee is applicable to all properties in the City as it is a charge for a public service. The service is a benefit to everyone, regardless of direct connection or usage of the City’s stormwater management system.

17. How can I find out more information on the Project?

Additional communications are within this page and through the City of Windsor’s social media platforms. Stormwater and wastewater fee rates are outlined in the sections below. Property owners can also view the impervious area on their property and the corresponding stormwater fee using the Stormwater Financing Calculator tool.

For general questions, please contact 311 or email the City Project Team atrowprograms@citywindsor.ca. For billing related questions, please contact ENWIN Call Centre at 519-255-6903 or email: info@enwin.com.


2026 Billing Frequently Asked Questions (FAQ)

The City of Windsor previously funded both wastewater and stormwater projects through the Sanitary Sewer surcharge, which was based on water consumption. In January 2025, the City separated the Sanitary Sewer surcharge to create dedicated funding models for wastewater and stormwater, introducing a new method to fund stormwater management based on impervious area on a property. Implementing a dedicated stormwater funding plan using a new financial model for the calculation helps to address the impacts of heavy flooding events the City experienced in 2016 and 2017 and allows for the implementation of the City’s Sewer Master Plan to address flooding in a more focused way. Please visit the online calculator tool to view your property and see how the stormwater fee for your property was calculated.

1. My ENWIN utility bill looks different. What are Wastewater and Stormwater charges?

Beginning in January 2025, the City has broken out wastewater and stormwater funding and how it charges for these services. In 2026, the City is introducing an updated rate structure for residential wastewater and stormwater fees. The new structure means that most residential customers will not pay more than they did in 2024, as long as they use about the same amount of water. Stormwater charges will remain fixed, while wastewater will now include a fixed charge and usage steps based on the amount of wastewater you produce. The differences in your bill are shown below, comparing the 2025 bill with the new 2026 bill:

2. How are the Wastewater Rates Changing on January 1, 2026?

To balance the impact that water consumption has on the overall combined wastewater & stormwater charge, City Council approved a step-based structure for wastewater rates which is directly related to water consumption. The offsetting effect of this graduated wastewater rate is a significant decline in the stormwater flat fee. This results in most customers using the same volume of water will pay no more than they did in 2024 for their combined wastewater & stormwater fees. The 2025 and new 2026 Wastewater rates are detailed in the table below:

The stormwater and wastewater fee rates are subject to City Council approval each year.

3. Why does my January bill have two lines for sewer charges? Why was I charged two different rates?

The first ENWIN bill for January of any year is likely to include a billing period that spans December of the previous & January of the current year, with rate changes taking effect January 1. The wastewater fixed costs and stormwater fees will be prorated based on the number of days spanning January & December. If you have any additional questions, please contact ENWIN Call Centre at 519-255-6903 or email: info@enwin.com.

4. Should I compare my bill to the same month last year?

To understand the changes to your bill changes to your bill, you should compare the year-over-year total annual costs rather than on a monthly comparison. Charges on your bill depend on monthly water usage fluctuations which may differ drastically for various reasons such as things like weather and time away from the home. If you have any additional questions, please contact ENWIN Call Centre at 519-255-6903 or email: info@enwin.com.

5. Does my water usage impact whether I’ll see an overall reduction on my bill compared to 2024?

Each individual property’s actual water usage will impact the charges on your bill. On average, it is estimated that most residents won’t pay more than they did in 2024, if water usage remains consistent with the previous year. However, in some cases, such as those properties which use a very low or very high amount of water, they may see an increase in their overall sewer surcharge fee.

6. I’ve used the online calculator to look at my property. The impervious area on the online calculator looks incorrect. How do I fix this?

The calculation for the stormwater fee is based on the amount of impervious surfaces on the site. The City uses aerial imagery to review and identify impervious areas. You are encouraged to notify the City of surfaces being incorrectly classified so that adjustments may be made for your property accordingly. Visit the link below to initiate an Appeal to clarify the impervious area.https://www.citywindsor.ca/EServices/Stormwater-Financing

7. My neighbour’s impervious area is higher than mine, but we both pay the same amount. Why is this?

Residential properties are billed on a 3-tier rate structure. The amount of impervious area on your property determines which tier you fall into.

  • Tier 1: any property having between 27-200 sqm of impervious area will pay a monthly rate of $8.00/month (or $96/year). Tier 1 represents the smallest 25% of residential properties (by impervious area) across the City.
  • Tier 2: any property having between 201-325 sqm of impervious area will pay a monthly rate of $10.00/month (or $120/year). Tier 2 represents the middle 50% of residential properties (by impervious area) across the City.
  • Tier 3: any property having more than 325 sqm of impervious area will pay a monthly rate of $12.00/month (or $144/year). Tier 3 represents the largest 25% of residential properties (by impervious area) across the City.

8. I’m not connected to the sewer system. Why am I being charged the stormwater fee?

Since stormwater management is a public service used by everyone across the City, it is reasonable that everyone contributes. This is a fair distribution of cost for flood reduction mitigation and proper functioning of the City’s infrastructure assets as everyone benefits from a well operating drainage system. The amount of the fee is based on the amount of impervious area on your property. In cases where an ENWIN utility bill did not previously exist for a property, a new one was issued.

Residents that didn’t previously pay the sewer surcharge, such as those on septic systems, will see an increase based on their rate structure, and will now contribute to funding the stormwater management program. Septic systems have an impact on the City’s stormwater systems. For example, some septic beds may seep into the ground and can affect the groundwater table and its capacity to hold more water, or some have overflow discharges into drains and ditch systems that are ultimately maintained by the City. It is estimated there are around 520 residential properties that have a septic system.

On April 28, 2025, Council approved a 4-year phase-in period for the stormwater fee to residential property owners on septic systems, with a 50% subsidy being offered in 2026, effective to January 2026. The rebate will be applied on your EnWin utility bill. Furthermore, credit programs for non-residential and multi-residential properties exist and can be found at the website https://www.citywindsor.ca/EServices/Stormwater-Financing

9. Are any types of properties exempt from the Stormwater Fee?

Since stormwater management is a public service used by everyone across the City, it is reasonable that everyone contributes. As a result, entities that are legally mandated to be exempt are not subject to the stormwater fee – this includes the public, Catholic, and French schoolboards.

Also, following Administration’s review of the exemption policy, on April 28, 2025, Council approved providing Places of Worship and cemeteries with a 60% exemption on their stormwater fee, effective to January 2025. Qualifying properties must have one of the following MPAC property code designations: 314, 700, 701, 702, or 703. The revised amount is applied on the EnWin utility bill.

10. There is construction occurring on my property. When do you start charging the stormwater fee on a property?

Impervious areas as a result of a site under construction (such as footings, staging areas, building under construction, etc.) are not immediately considered for the calculation of the stormwater fee for that site. The stormwater charge will start to be billed based upon active use of the property, that is upon construction completion and/or occupancy as defined in the by-law. Aerial images taken on a yearly frequency and permit dates are some methods the City will use to identify when these impervious surfaces qualify and to calculate the fee based on these values.

11. How does the Funding Model and Rate Structure work?

Under the approved funding model, the amount of impervious area on a property is used as the meter to determine the stormwater fee. Impervious surfaces include those which don’t allow the natural infiltration of water into the ground, and can include buildings, driveways, sidewalks, patios, parking lots, compacted ground, material stockpiles, and accessways.

Residential properties are grouped into tiers (e.g., low, medium, high) based on their measured impervious area where each tier has a fixed rate. Non-residential properties are charged based on the measured impervious area on each parcel. The new funding model and rate structure provide an equitable and sustainable funding source for the future stormwater program.

In recent years, the City’s previous sewer surcharge model allocated 55% of the cost of stormwater and wastewater services to residential customers and 45% to non-residential customers. The City’s historic approach of funding stormwater services through the sewer surcharge rate did not fairly distribute costs between these two high-level property classifications and, as a result, residential properties effectively paid a higher burden of program costs than non-residential properties.

With a shift to the new rate structure introduced in 2025, the revenue generation for stormwater services is approximately 42% from residential customers and 58% from non-residential customers. This is aligned with the share of impervious areas associated with properties across the City and consistent with the approach adopted by municipalities across Canada and the United States.

12. How can I find out more information on the Project?

Additional communications are available online and through the City of Windsor’s social media platforms.

Property owners can view the impervious area on their property and the corresponding stormwater fee using the online calculator tool, which can be accessed through this project website or directly at https://CityW.ca/StormwaterFeeCalculator.

For general questions, please contact 311 or email the City Project Team at rowprograms@citywindsor.ca.

For billing related questions, please contact ENWIN Call Centre at 519-255-6903 or email: info@enwin.com.

Stormwater Rates

Your stormwater fee is based on the impervious area of your property. The following stormwater rates will be applied on your ENWIN water bill in starting in January 2026.

Residential Properties

Tiered flat rate based on impervious area.

Residential Tier

Impervious Area

Monthly Billing

Tier 1

27 - 200 m2

$ 8.00

Tier 2

201 - 325 m2

$ 10.00

Tier 3

326+ m2

$ 12.00


Non-Residential and Multi-Residential

Fee based on amount of impervious area.

Non-Residential and Multi-Residential

Monthly Flat Rate*

Per square meter

$ 0.105 /m2

* equivalent annual rate of $1.26 /m2

Wastewater Rates

Building upon the direction of City Council (CR177/2025) and in an effort to ensure that most residents will continue to pay less for their combined wastewater & stormwater costs than they did in 2024, City Council has approved a step-based structure to the wastewater rates in 2026, which is directly related to water consumption. The offsetting effect of this graduated wastewater rate is a significant decline to the stormwater flat fee.

The wastewater rates are listed below:

Residential Accounts:


Commercial Accounts:

Wastewater Rates – Commercial

2026 Commercial Rates

Wastewater Fixed Charge

$116.57 for typical 1-inch service. See Table below.

Wastewater Consumption Charge

$1.66 per cubic metre of water used (reduced for excess summer consumption)


Wastewater Fixed Charge (Commercial)

Stand-Alone Fixed Wastewater Charge

Less than 1 inch/25 millimetres (mm)

$12.89

1 inch/25mm

$116.57

1 1/2 inch/40mm

$273.07

2 inch/51mm

$455.84

3 inch/75mm

$819.25

4 inch/100mm

$1,450.72

6 inch/150mm

$2,648.92

8 inch/200mm

$4,413.61

10 inch/250mm

$7,270.84

12 inch/300mm

$10,470.00

Illustration of water exiting a pipe with houses in background with City of Windsor logo. Words: Stormwater Funding Program 2025


A proactive, Fair Share plan to reduce basement flooding for residents.


  • In January 2025, the City of Windsor introduced a new way to pay for stormwater management, as those costs were previously combined with the wastewater fee on your ENWIN bill.
  • The stormwater fee is based on each property's water runoff contribution as a result of their total impervious area.
  • This Fair Share plan is designed to create an equitable system for all properties.

City Sets New 2026 Rates

City Administration conducted a review of the stormwater financing program and reported back to City Council on Monday, November 24, 2025. Read the Council Report that was approved.

Below is a summary of the approved changes.

Approved Amendments
Details
Shift in RatesImplementation of a step-based wastewater rate structure tied to water consumption and lowered stormwater rates for 2026 to ensure that most residents will pay less compared to 2024.
Shift in Qualifying Condominium BillingStarting in 2026, residential units of qualifying condominium properties will be billed individually and equally for stormwater fees through their ENWIN bill, instead of the Condominium Corporation receiving one consolidated bill for the entire property.
Retro Credit Application DeadlineThe window to submit a completed credit application for retroactive payment to January 1, 2025, has been extended from January 1, 2026, to June 30, 2026.
Agricultural PropertiesReallocation of farm property codes 200 and 201 from the non-residential stormwater designation to the tiered residential stormwater designation.
Stormwater Manual Updates

Direct Discharge - Maximum credit has been increased from 40% to 50%, exclusive of water quality. Properties not adjacent to the shoreline may qualify if they have a direct outlet to the Detroit River or Lake St. Clair at the discretion of the City Engineer.

Shared System Credit - Allows separate properties that share one stormwater management system to apply for a credit. Eligibility requires an approved stormwater management report and a formal agreement between all participating properties.

Clarifications - Simplified equations, explanation of fees and credits, etc.

Septic Phase-inA 4-year phase-in of stormwater fees to provide relief to those who did not pay the sewer surcharge in 2024 and saw an increase. 50% rebate starting January 1, 2026.




What is Stormwater?

Stormwater is the water that flows into our sewers, creeks and rivers after it rains or from melting snow. In natural areas, stormwater can soak into the ground where it lands or be absorbed by vegetation.

In urban areas, stormwater runs off hard surfaces (such as rooftops, parking areas, patios, sidewalks, etc) which can carry debris and chemicals into streams and rivers. Stormwater runoff from urban areas is greater in amount (since water cannot get into the natural ground that is covered with houses, roads, parking lots etc.), and flows off the land much more rapidly, increasing the potential to cause flooding and erosion along the way. Pollutants carried in stormwater enter the natural environment and have negative effects on water quality and the natural environment.

Stormwater must be managed to reduce the risk of flooding and erosion, and to minimize harm to the environment.

Impact of stormwater on impervious areas:

Illustration of the impact of stormwater on impervious areas

What is the City’s role in managing stormwater?

The City is responsible for managing stormwater within the municipality. Stormwater management is key in protecting public safety and health, and works to reduce flood risk, control erosion and maintain water quality.

Managing stormwater includes planning, designing, constructing, operating and maintaining stormwater management structures. These structures consist of storm sewers, ditches, inlets, stormwater management facilities (ponds), bridges, culverts, infiltration facilities, oil grit separators, engineered and natural channels, and storm sewer outfalls to streams and watercourses.

The City's Stormwater Management Infrastructure

The City manages:

  • More than 1025 kilometres of pipes
  • Approximately 15,300 sewer access holes
  • More than 22,615 catch basins
  • 29 stormwater ponds (wet and dry)
  • 39 pump stations
  • Approximately 124 kilometres of municipal drains
  • Approximately 254 kilometres of roadside ditches

The estimated replacement cost value of the existing stormwater system is approximately $2 billion (in 2023 dollars).

Some of the City's management activities include the following:

  • Undertaking flood protection projects
  • Maintaining, repairing and restoring existing infrastructure
  • Providing emergency response to flooding, spills and clean-up
  • Carrying out street sweeping
  • Enforcing by-laws to protect the environment and prevent interference with the operation of the stormwater management system
Extreme High Water Levels in Grand Marais Drain

Stormwater Fee Credit Program Manual

A stormwater fee credit program was approved by Council as a financial incentive to non-residential and multi-residential properties. The credit program aligns with the City’s mandate to mitigate flooding and increase resiliency during storms, namely towards peak flow reduction, runoff reduction and water quality improvement. A credit is also available to non-residential and multi-residential properties that directly discharge their stormwater into the Detroit River or Lake St. Clair and do not use the municipal system. Learn more by reading the 2026 Stormwater Fee Credit Program Manual.

Credit application process: Stormwater Financing Program | City of Windsor

Stormwater Credit Supporting Documents

Incentives

An Incentives program exists for Residential property owners. Incentives programs are used to encourage voluntary actions by Residential property owners willing to make changes on their property to achieve a public objective of managing runoff and building flood resiliency. This Incentives Program offers a one-time financial incentive (per Property, per Program type) and is based on existing and new programs run by the City as follows:

1. Enhancement of Existing Subsidy Programs: claim limits were increased under the City’s subsidy programs including Basement Flooding Protection, Sanitary Sewer Private Drain Connection Replacement and Culvert Rehabilitation Subsidy Program. Click here to learn more: Sewers | City of Windsor

Program

Item

Previous Amount

New Amount

Basement Flooding Protection Subsidy

Maximum (lifetime eligibility limit)

$ 2,800

$ 3,500

Sanitary Sewer PDC Replacement

Private sewer replacement - not w/in mandatory downspout disconnect area

$ 2,000

$ 4,000

Culvert Rehabilitation Subsidy program

Small (0-18" diameter)

$ 500

$ 1,000

Medium (18-48" diameter)

$ 1,000

$ 2,000

Large (+48" diameter)

$ 2,000

$ 3,000

Bridge

$ 5,000

$ 7,500


2. Rain Barrel Program (new): A rebate of up to $120 on one rain barrel (limit one rain barrel per property owner) that is purchased by a residential property owner at their discretion. The rain barrel can be any make or model with a minimum volume of 132 Litres (35 gallons). Up to 500 properties can take advantage of this program each year. Click here to apply: Stormwater Financing Program | City of Windsor

Program Specifics:

  • A receipt/invoice and photo of the installed rain barrel must be provided within the subsidy application
  • Residents are responsible for the installation and maintenance the barrel

3.Tree Program (new): Each Residential property owner is entitled to one tree (limit one tree per property owner) for planting on their private property (i.e. not on the public right-of-way area). Trees will be available for pickup at a City Parks location in the Spring and Fall. Up to 200 trees will be available under this program each year. Click here to apply: Stormwater Financing Program | City of Windsor

What's Included:

  • One (1) 7-gallon tree container, +/- 6'-0" tall
  • Bag of mulch
  • Planting guide
  • Property map, outlining the parcel/right-of-way (ROW) boundary

Program Specifics:

  • Tree species will be determined at scheduled pick up
  • One (1) day pickup event in the Spring (3rd Saturday in May) and one (1) pickup event in the Fall (4th Saturday in October)
  • Tree pick-up location - City of Windsor Greenhouse (2449 McDougall Street)
  • No warranty will be provided.
  • Residents are responsible for the installation and maintenance the tree

Tree Pick-up Options & Requirements:

  1. Owner Pick-up
    1. One (1) piece of government photo identification
    2. Signature from the individual picking the tree
  2. Authorized Representative Pick-up:
    1. An official letter from the property owner authorizing the individual to pick up the tree.
    2. One (1) piece of government photo identification
    3. Signature from the individual picking the tree


2026 Resident Frequently Asked Questions (FAQ)

1. Why is the City changing the stormwater & wastewater rate structure?

  • The previous 2025 model aimed to ensure most residents paid less than in 2024, but some with lower-than-average water usage ended up paying more.
  • To address this, Administration developed a step-based wastewater rate structure for 2026 tied to water consumption.

  • This change reduces the stormwater flat fee significantly, balancing overall charges. m2 = cubic metres.


  • No credits will be offered in 2026.

2. Will residents pay less under the amended 2026 model?

  • Most residents will pay less compared to 2024, but extreme water usage fluctuations may still result in higher bills for some.
  • A step-based wastewater rate structure tied to water consumption will be introduced, along with a significant reductions to the stormwater flat fees.
  • Most customers using between 1 and 40 cubic metres of water per month will pay less compared to 2024.
  • About 3% of customers with zero or very high-water usage may see slight increases; causes for high water consumption could include leaks or faulty meters.

3. How are stormwater fees being phased in for properties on septic systems?

  • Council approved a four-year phase-in period starting in 2025.
  • A 75% credit was applied in 2025; for 2026, a 50% credit is recommended.
  • Septic fees are not included in property taxes.

4. How will stormwater billing change for condominium owners & corporations?

  • Currently, stormwater fees are billed to condominium boards based on the property’s impervious area.
  • Under the proposed change, qualifying condominium units will receive individual stormwater bills.
  • Criteria include:
    1. exclusively residential zoning;
    2. individual tax accounts; and
    3. individual ENWIN water bills for all units.
  • Condominium properties that do not fall within the criteria below will continue with the existing billing structure

5.Will all agricultural properties be reclassified?

  • Only properties under MPAC codes 200 and 201 will move to residential billing.
  • Remaining agricultural parcels, which are generally associated with a commercial/non-residential designation, will remain in the current category.
  • If there are concerns with your property designation, an MPAC assessment may be necessary to review your property.
  • This approach aligns with stormwater program structure and Council’s directive.
  • Exemptions remain for parcels with less than 27 square metres of impervious area.

6. My impervious area total is different from last year.

7. I’ve used the online calculator to look at my property. The impervious area on the online calculator looks incorrect. How do I fix this?

  • Aerial imagery is used to review and identify impervious areas. You are encouraged to notify the City of surfaces being incorrectly classified so that adjustments may be made for your property accordingly.
  • Since tiers are used for residential rate structure, your stormwater fee may not change if you remain in the same tier.
  • Please visit https://www.citywindsor.ca/EServices/Stormwater-Financingto initiate an Appeal to clarify the impervious area on your property.

8. My neighbour’s impervious area is higher than mine, but we both pay the same amount. Why is this?

  • Residential properties are billed on a 3-tier rate structure. The amount of impervious area on your property determines which tier you fall into. Properties of various sizes can exist in the same tier based on the amount of impervious area.

9. There is construction occurring on my property. When do you start charging the stormwater fee on a property?

  • Impervious areas as a result of a site under construction (such as footings, staging areas, building under construction, etc) are not immediately considered for the calculation of the stormwater fee for that site.
  • Impervious areas as a result of a site under construction (such as footings, staging areas, building under construction, etc) are not immediately considered for the calculation of the stormwater fee for that site.
  • The stormwater charge will start to be billed based upon active use of the property, that is upon construction completion and/or occupancy as defined in the by-law.
  • Aerial images taken on a yearly frequency and permit dates are some methods the City will use to identify when these impervious surfaces qualify and to calculate the fee based on these values.
  • A property having less than 27m2 of impervious area is not subject to the stormwater fee.

10. What changes affect commercial/non-residential properties

  • Direct Discharge Credits
    • Maximum credit increased from 40% to 50%, exclusive of water quality.
    • Properties not adjacent to the shoreline may qualify if they have a direct outlet at the discretion of the City Engineer.
  • Extended Retro Credit Application Window – from January 1, 2026 to June 30, 2026
  • NEW – Shared System Credit
    • Allows separate properties that share one stormwater management system to apply for a credit.
    • A new application form has been introduced to the Credit Manual to streamline the process.
    • Eligibility requires an approved stormwater management report and a formal agreement between all participating properties.

11.Are any types of properties exempt from the Stormwater Fee?

  • Since stormwater management is a public service used by everyone across the City, it is reasonable that everyone contributes.
  • As a result, entities that are legally mandated to be exempt are not subject to the stormwater fee – this includes the public, Catholic, and French schoolboards.
  • On April 28, 2025, Council approved providing Places of Worship and cemeteries a 60% exemption on their stormwater fee, effective to January 1, 2025. Qualifying properties must have one of the following MPAC property code designations: 314, 700, 701, 702, or 703. The revised stormwater fee with the 60% exemption will be applied on the Enwin utility bill.

12. What is stormwater?

  • Stormwater is the water that flows into our sewers, creeks and lakes after it rains or from melting snow.
  • In natural areas, stormwater can soak into the ground.
  • In urban areas, stormwater runs off hard impervious surfaces (eg rooftops, parking areas, driveways, sidewalks, patios, compacted ground, etc.) and can increase the potential of flooding and erosion and also carry debris and chemicals into streams and rivers.

Illustration of natural versus urban water evaporation and infiltrationSource: Toronto and Region Conservation Authority (TRCA)

13. What is wastewater?

  • It is water that goes down your drains - including water from sinks, showers, toilets, appliances, etc.

14. What is the City’s role in managing stormwater?

  • The City is responsible for managing stormwater within the municipality through the stormwater management program, including operating and maintaining storm sewers, ditches, inlets, stormwater management facilities (ponds), bridges, culverts, infiltration facilities, oil grit separators, engineered and natural channels, and storm sewer outfalls to streams and watercourses.
  • The City’s stormwater assets include:
    1. More than 1025 km of storm sewer and combined sewer pipes
    2. Approximately 15,300 sewer maintenance holes and 22,615 catch basins
    3. 29 stormwater ponds (wet and dry)
    4. 39 pumping stations
    5. Approximately 124 km of municipal drains and 254 km of roadside ditches
  • The estimated replacement cost value of the existing stormwater system is approximately $2 Billion.

15. What is the Wastewater & Stormwater Revenue Collected used for?

  • The wastewater & stormwaters budget are approved during the City’s annual budget process. The 2026 Budget report will be posted on the Stormwater web page once the 2026 Budget Agenda is released.

16. What are the impacts to local property owners?

  • The new funding model and rate structure will provide a more equitable and sustainable funding source for the stormwater program than the previous model of paying for stormwater costs using sewer surcharges related to water usage.
  • This is not a new fee for residents who were paying the sewer surcharge – the previous water bill already included a single combined fee called Wastewater Charges that funded both the stormwater and wastewater programs.
  • The stormwater fee is applicable to all properties in the City as it is a charge for a public service. The service is a benefit to everyone, regardless of direct connection or usage of the City’s stormwater management system.

17. How can I find out more information on the Project?

Additional communications are within this page and through the City of Windsor’s social media platforms. Stormwater and wastewater fee rates are outlined in the sections below. Property owners can also view the impervious area on their property and the corresponding stormwater fee using the Stormwater Financing Calculator tool.

For general questions, please contact 311 or email the City Project Team atrowprograms@citywindsor.ca. For billing related questions, please contact ENWIN Call Centre at 519-255-6903 or email: info@enwin.com.


2026 Billing Frequently Asked Questions (FAQ)

The City of Windsor previously funded both wastewater and stormwater projects through the Sanitary Sewer surcharge, which was based on water consumption. In January 2025, the City separated the Sanitary Sewer surcharge to create dedicated funding models for wastewater and stormwater, introducing a new method to fund stormwater management based on impervious area on a property. Implementing a dedicated stormwater funding plan using a new financial model for the calculation helps to address the impacts of heavy flooding events the City experienced in 2016 and 2017 and allows for the implementation of the City’s Sewer Master Plan to address flooding in a more focused way. Please visit the online calculator tool to view your property and see how the stormwater fee for your property was calculated.

1. My ENWIN utility bill looks different. What are Wastewater and Stormwater charges?

Beginning in January 2025, the City has broken out wastewater and stormwater funding and how it charges for these services. In 2026, the City is introducing an updated rate structure for residential wastewater and stormwater fees. The new structure means that most residential customers will not pay more than they did in 2024, as long as they use about the same amount of water. Stormwater charges will remain fixed, while wastewater will now include a fixed charge and usage steps based on the amount of wastewater you produce. The differences in your bill are shown below, comparing the 2025 bill with the new 2026 bill:

2. How are the Wastewater Rates Changing on January 1, 2026?

To balance the impact that water consumption has on the overall combined wastewater & stormwater charge, City Council approved a step-based structure for wastewater rates which is directly related to water consumption. The offsetting effect of this graduated wastewater rate is a significant decline in the stormwater flat fee. This results in most customers using the same volume of water will pay no more than they did in 2024 for their combined wastewater & stormwater fees. The 2025 and new 2026 Wastewater rates are detailed in the table below:

The stormwater and wastewater fee rates are subject to City Council approval each year.

3. Why does my January bill have two lines for sewer charges? Why was I charged two different rates?

The first ENWIN bill for January of any year is likely to include a billing period that spans December of the previous & January of the current year, with rate changes taking effect January 1. The wastewater fixed costs and stormwater fees will be prorated based on the number of days spanning January & December. If you have any additional questions, please contact ENWIN Call Centre at 519-255-6903 or email: info@enwin.com.

4. Should I compare my bill to the same month last year?

To understand the changes to your bill changes to your bill, you should compare the year-over-year total annual costs rather than on a monthly comparison. Charges on your bill depend on monthly water usage fluctuations which may differ drastically for various reasons such as things like weather and time away from the home. If you have any additional questions, please contact ENWIN Call Centre at 519-255-6903 or email: info@enwin.com.

5. Does my water usage impact whether I’ll see an overall reduction on my bill compared to 2024?

Each individual property’s actual water usage will impact the charges on your bill. On average, it is estimated that most residents won’t pay more than they did in 2024, if water usage remains consistent with the previous year. However, in some cases, such as those properties which use a very low or very high amount of water, they may see an increase in their overall sewer surcharge fee.

6. I’ve used the online calculator to look at my property. The impervious area on the online calculator looks incorrect. How do I fix this?

The calculation for the stormwater fee is based on the amount of impervious surfaces on the site. The City uses aerial imagery to review and identify impervious areas. You are encouraged to notify the City of surfaces being incorrectly classified so that adjustments may be made for your property accordingly. Visit the link below to initiate an Appeal to clarify the impervious area.https://www.citywindsor.ca/EServices/Stormwater-Financing

7. My neighbour’s impervious area is higher than mine, but we both pay the same amount. Why is this?

Residential properties are billed on a 3-tier rate structure. The amount of impervious area on your property determines which tier you fall into.

  • Tier 1: any property having between 27-200 sqm of impervious area will pay a monthly rate of $8.00/month (or $96/year). Tier 1 represents the smallest 25% of residential properties (by impervious area) across the City.
  • Tier 2: any property having between 201-325 sqm of impervious area will pay a monthly rate of $10.00/month (or $120/year). Tier 2 represents the middle 50% of residential properties (by impervious area) across the City.
  • Tier 3: any property having more than 325 sqm of impervious area will pay a monthly rate of $12.00/month (or $144/year). Tier 3 represents the largest 25% of residential properties (by impervious area) across the City.

8. I’m not connected to the sewer system. Why am I being charged the stormwater fee?

Since stormwater management is a public service used by everyone across the City, it is reasonable that everyone contributes. This is a fair distribution of cost for flood reduction mitigation and proper functioning of the City’s infrastructure assets as everyone benefits from a well operating drainage system. The amount of the fee is based on the amount of impervious area on your property. In cases where an ENWIN utility bill did not previously exist for a property, a new one was issued.

Residents that didn’t previously pay the sewer surcharge, such as those on septic systems, will see an increase based on their rate structure, and will now contribute to funding the stormwater management program. Septic systems have an impact on the City’s stormwater systems. For example, some septic beds may seep into the ground and can affect the groundwater table and its capacity to hold more water, or some have overflow discharges into drains and ditch systems that are ultimately maintained by the City. It is estimated there are around 520 residential properties that have a septic system.

On April 28, 2025, Council approved a 4-year phase-in period for the stormwater fee to residential property owners on septic systems, with a 50% subsidy being offered in 2026, effective to January 2026. The rebate will be applied on your EnWin utility bill. Furthermore, credit programs for non-residential and multi-residential properties exist and can be found at the website https://www.citywindsor.ca/EServices/Stormwater-Financing

9. Are any types of properties exempt from the Stormwater Fee?

Since stormwater management is a public service used by everyone across the City, it is reasonable that everyone contributes. As a result, entities that are legally mandated to be exempt are not subject to the stormwater fee – this includes the public, Catholic, and French schoolboards.

Also, following Administration’s review of the exemption policy, on April 28, 2025, Council approved providing Places of Worship and cemeteries with a 60% exemption on their stormwater fee, effective to January 2025. Qualifying properties must have one of the following MPAC property code designations: 314, 700, 701, 702, or 703. The revised amount is applied on the EnWin utility bill.

10. There is construction occurring on my property. When do you start charging the stormwater fee on a property?

Impervious areas as a result of a site under construction (such as footings, staging areas, building under construction, etc.) are not immediately considered for the calculation of the stormwater fee for that site. The stormwater charge will start to be billed based upon active use of the property, that is upon construction completion and/or occupancy as defined in the by-law. Aerial images taken on a yearly frequency and permit dates are some methods the City will use to identify when these impervious surfaces qualify and to calculate the fee based on these values.

11. How does the Funding Model and Rate Structure work?

Under the approved funding model, the amount of impervious area on a property is used as the meter to determine the stormwater fee. Impervious surfaces include those which don’t allow the natural infiltration of water into the ground, and can include buildings, driveways, sidewalks, patios, parking lots, compacted ground, material stockpiles, and accessways.

Residential properties are grouped into tiers (e.g., low, medium, high) based on their measured impervious area where each tier has a fixed rate. Non-residential properties are charged based on the measured impervious area on each parcel. The new funding model and rate structure provide an equitable and sustainable funding source for the future stormwater program.

In recent years, the City’s previous sewer surcharge model allocated 55% of the cost of stormwater and wastewater services to residential customers and 45% to non-residential customers. The City’s historic approach of funding stormwater services through the sewer surcharge rate did not fairly distribute costs between these two high-level property classifications and, as a result, residential properties effectively paid a higher burden of program costs than non-residential properties.

With a shift to the new rate structure introduced in 2025, the revenue generation for stormwater services is approximately 42% from residential customers and 58% from non-residential customers. This is aligned with the share of impervious areas associated with properties across the City and consistent with the approach adopted by municipalities across Canada and the United States.

12. How can I find out more information on the Project?

Additional communications are available online and through the City of Windsor’s social media platforms.

Property owners can view the impervious area on their property and the corresponding stormwater fee using the online calculator tool, which can be accessed through this project website or directly at https://CityW.ca/StormwaterFeeCalculator.

For general questions, please contact 311 or email the City Project Team at rowprograms@citywindsor.ca.

For billing related questions, please contact ENWIN Call Centre at 519-255-6903 or email: info@enwin.com.

Stormwater Rates

Your stormwater fee is based on the impervious area of your property. The following stormwater rates will be applied on your ENWIN water bill in starting in January 2026.

Residential Properties

Tiered flat rate based on impervious area.

Residential Tier

Impervious Area

Monthly Billing

Tier 1

27 - 200 m2

$ 8.00

Tier 2

201 - 325 m2

$ 10.00

Tier 3

326+ m2

$ 12.00


Non-Residential and Multi-Residential

Fee based on amount of impervious area.

Non-Residential and Multi-Residential

Monthly Flat Rate*

Per square meter

$ 0.105 /m2

* equivalent annual rate of $1.26 /m2

Wastewater Rates

Building upon the direction of City Council (CR177/2025) and in an effort to ensure that most residents will continue to pay less for their combined wastewater & stormwater costs than they did in 2024, City Council has approved a step-based structure to the wastewater rates in 2026, which is directly related to water consumption. The offsetting effect of this graduated wastewater rate is a significant decline to the stormwater flat fee.

The wastewater rates are listed below:

Residential Accounts:


Commercial Accounts:

Wastewater Rates – Commercial

2026 Commercial Rates

Wastewater Fixed Charge

$116.57 for typical 1-inch service. See Table below.

Wastewater Consumption Charge

$1.66 per cubic metre of water used (reduced for excess summer consumption)


Wastewater Fixed Charge (Commercial)

Stand-Alone Fixed Wastewater Charge

Less than 1 inch/25 millimetres (mm)

$12.89

1 inch/25mm

$116.57

1 1/2 inch/40mm

$273.07

2 inch/51mm

$455.84

3 inch/75mm

$819.25

4 inch/100mm

$1,450.72

6 inch/150mm

$2,648.92

8 inch/200mm

$4,413.61

10 inch/250mm

$7,270.84

12 inch/300mm

$10,470.00

Illustration of water exiting a pipe with houses in background with City of Windsor logo. Words: Stormwater Funding Program 2025


Page last updated: 15 Jan 2026, 01:31 PM