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Picture of Windsor Skyline at night featuring Caesar's Windsor

The City of Windsor&#39;s online engagement portalThis interactive site invites you to get involved with our community by sharing your feedback, ideas, and questions on City projects and initiatives.Check back often as new projects are added.

Welcome to Let's Talk Windsor

Strengthen The Core - Downtown Windsor Revitalization Plan

UPDATED October 28, 2024 - Changes to your ENWIN bill coming in January 2025.A proactive, Fair Share plan to reduce costs and basement flooding for residents.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . In 2025, the City of Windsor is introducing a new way to pay for stormwater management, one that will save most property owners money.This is not an additional fee for residents. Your current water bill already includes a single, combined fee currently called the Wastewater Surcharge that funds the removal of both wastewater and stormwater. Starting in January 2025, these fees will be separated. The stormwater fee will be based on each property’s water runoff contribution to the storm sewer system. This also means that properties with large non-absorbent surfaces, like big-box stores with large parking lots, will pay their fair share for using the stormwater system. This Fair Share plan is designed to create an equitable system for residents whereby most households, and many small and medium sized businesses will actually see a reduction in overall costs.It’s the Fair Share way to pay for the stormwater systems used to control water runoff.Look for a more detailed billing description that separates wastewater and stormwater usage on your ENWIN water bill, starting in January 2025.What is Stormwater?Stormwater is the water that flows into our sewers, creeks and rivers after it rains or from melting snow. In natural areas, stormwater can soak into the ground where it lands or be absorbed by vegetation.In urban areas, stormwater runs off hard surfaces (such as rooftops, parking areas, patios, sidewalks, etc) which can carry debris and chemicals into streams and rivers. Stormwater runoff from urban areas is greater in amount (since water cannot get into the natural ground that is covered with houses, roads, parking lots etc.), and flows off the land much more rapidly, increasing the potential to cause flooding and erosion along the way. Pollutants carried in stormwater enter the natural environment and have negative effects on water quality and the natural environment.Stormwater must be managed to reduce the risk of flooding and erosion, and to minimize harm to the environment.Impact of stormwater on impervious areas:What is the City’s role in managing stormwater?The City is responsible for managing stormwater within the municipality. Stormwater management is key in protecting public safety and health, and works to reduce flood risk, control erosion and maintain water quality.Managing stormwater includes planning, designing, constructing, operating and maintaining stormwater management structures. These structures consist of storm sewers, ditches, inlets, stormwater management facilities (ponds), bridges, culverts, infiltration facilities, oil grit separators, engineered and natural channels, and storm sewer outfalls to streams and watercourses.The City's Stormwater Management InfrastructureThe City manages:More than 1025 kilometres of pipesApproximately 15,300 sewer access holesMore than 22,615 catch basins29 stormwater ponds (wet and dry)39 pump stationsApproximately 124 kilometres of municipal drainsApproximately 254 kilometres of roadside ditchesThe estimated replacement cost value of the existing stormwater system is approximately $2 billion (in 2023 dollars).Some of the City's management activities include the following:Undertaking flood protection projectsMaintaining, repairing and restoring existing infrastructureProviding emergency response to flooding, spills and clean-upCarrying out street sweepingEnforcing by-laws to protect the environment and prevent interference with the operation of the stormwater management systemExtreme High Water Levels in Grand Marais DrainStormwater Fee Credit Program ManualA stormwater fee credit program was approved by Council as a financial incentive to non-residential and multi-residential properties. The credit program aligns with the City’s mandate to mitigate flooding and increase resiliency during storms, namely towards peak flow reduction, runoff reduction and water quality improvement. A credit is also available to non-residential and multi-residential properties that directly discharge their stormwater into the Detroit River or Lake St. Clair and do not use the municipal system. Learn more by reading the Stormwater Fee Credit Program Manual.Frequently Asked Questions (FAQ)Learn more about how the City manages stormwater and about the Stormwater Financing Project by reviewing the Frequently Asked Questions.Don’t see your question? Ask it here: sfs@citywindsor.ca  Stormwater RatesYour stormwater fee will be based on the impervious area on your property. Look for a more detailed billing description that separates wastewater and stormwater usage on your ENWIN water bill, starting in January 2025.Residential PropertiesTiered flat rate based on impervious area.Residential TierImpervious AreaMonthly BillingSmall27 - 200 m2$ 22.50Medium201 - 325 m2$ 28.17Large326+ m2$ 38.83 Non-Residential and Multi-Residential Fee based on amount of impervious area.Non-Residential and Multi-ResidentialFlat RatePer square meter$ 1.26 /m2Wastewater RatesThe Wastewater Charge is calculated using Stand-Alone Uniform Wastewater Rates. This is made up of the Wastewater Fixed Charge that is based on the size of the meter connected to your address and a Wastewater Consumption Charge based on water usage. In order to exclude increased summer water usage that is estimated not to be returned to the sewer system, the water usage for the wastewater consumption charge will be calculated as the lower of actual water usage or the winter average usage.The wastewater rates are listed below:Residential Accounts:Wastewater Rates – Residential2024 Residential Rates2025 Residential RatesWastewater Fixed Charge$21.65$12.89Wastewater Consumption Charge$3.37 per cubic metre of water used (reduced for excess summer consumption)$2.01 per cubic metre of water used (reduced for excess summer consumption)Commercial Accounts:Wastewater Rates – Commercial2024 Commercial Rates2025 Commercial RatesWastewater Fixed Charge$194.85 for typical 1-inch service$116.57 for typical 1-inch service. See Table below.Wastewater Consumption Charge$3.15 per cubic metre of water used (reduced for excess summer consumption)$1.66 per cubic metre of water used (reduced for excess summer consumption) Wastewater Fixed Charge (Commercial)Stand-Alone Fixed Wastewater ChargeLess than 1 inch/25 millimetres (mm)$12.891 inch/25mm$116.571 1/2 inch/40mm$273.072 inch/51mm$455.843 inch/75mm$819.254 inch/100mm$1,450.726 inch/150mm$2,648.928 inch/200mm$4,413.6110 inch/250mm$7,270.8412 inch/300mm$10,470.00 Follow this link for more information: Sewer Surcharge Calculation | City of Windsor

Stormwater Financing

Windsor UFMP - Phase 2 (Draft Plan) Survey